[Discuss] newegg
Edward Ned Harvey (blu)
blu at nedharvey.com
Wed Jun 26 20:53:47 EDT 2013
> From: discuss-bounces+blu=nedharvey.com at blu.org [mailto:discuss-
> bounces+blu=nedharvey.com at blu.org] On Behalf Of Edward Ned Harvey
> (blu)
>
> At present, they've offered $30 store credit (last Wednesday) to compensate
> me for my shipping cost to/from Seagate, while I RMA the drives with
> Seagate directly. I told newegg, I didn't want 5 drives, I wanted 3. So after I
> receive the repaired or replaced drives from Seagate, I want to RMA them to
> newegg and get my $200 back. They have yet to respond. As I said, that was
> a week ago. By status quo, I have to assume they reject the idea.
hehehehehhe, for anyone interested, here is the latest. Received today, the latest message in my epic support-ticket-saga, with pages and pages of history that the person obviously didn't even glance at:
> Dear Edward,
> Thank you for contacting Newegg.
> May I ask if the two drives are opened or not? Do you still have the retail box with the UPC code and all the accessories if applicable?
:-) I mean, it sucks. But I can't help laughing and smiling, because it's so far over the line. :-) Needless to say, I replied, describing bare drives, anti-static bag, bubble wrap. Original. No accessories and no UPC codes. Exactly as newegg shipped to me.
More information about the Discuss
mailing list