Ubuntu commercial support is the same as Vista Ultimate?!?!

[Martin Owens]

Apples to Oranges again, your comparing Linux 'real' support with
Microsofts product costs.

The Microsoft windows support is very very minimal, practically
limited to setting it up. if you want desktop support you'll have to
pay much more than that.

Besides, in the UK Vista Unlimited costs £250 ($500) so it's hardly
fair or just price even for the product let alone the rather minimal
product support.

Regards, Martin

On 07/02/07, Matt Shields <mattboston at gmail.com> wrote:
> Remember, that most people who would be taking advantage of that don't
> have the luxury of having a full time sysadmin, or don't want to learn
> all the small details of how linux works.
>
> There's also the businesses that have a fulltime sysadmin, but maybe
> they want to use Ubuntu and in case of emergency have someone to call.
>  just like you might buy RedHat instead of using CentOS.
>
> Matt
>
> On 2/7/07, Grant M. <gmongardi at napc.com> wrote:
> > I have been recommending Ubuntu to friends that have asked, and thought
> > I would have a look at how much premium support costs. I went the
> > website and found out that standard 9x5 Desktop Support is $250! I took
> > a look at Windows Vista, and the comparable price point is Windows Vista
> > ULTIMATE!!! I couldn't beleive it!
> >
> > I decided to have a look at RedHat, and although their entry-level
> > support is only $179, it is only for 30 days for the installation
> > support, and then just updates from that point forward. Standard 12x5
> > Desktop is $299. I couldn't seem to find any sort of single-desktop
> > support pricing on Suse/Novell's site.
> >
> > Am I totally wrong, or should Linux support pricing be better than that
> > to compete with Microsoft? Or more importantly, can it be better and
> > still survive?
> >
> > This is Microsofts Pricing:
> >    Home - $99
> >    Home Premium - $159
> >    Business - $199
> >    Business Ultimate - $259
> >
> > AFAIK, all of those come with some sort of direct support, so I am not
> > sure how the Ubuntu's, RedHat's, and Novell's are justifying the support
> > costs for the Desktop systems.
> > Just thought it would make for an interesting discussion,
> > Grant M.
> > --
> > Grant Mongardi
> > Systems Engineer
> > NAPC
> >
> > gmongardi at napc.com
> > http://www.napc.com/
> > 781.894.3114 phone
> > 781.894.3997 fax
> >
> > NAPC | technology matters
> >
> >
> > --
> > This message has been scanned for viruses and
> > dangerous content by MailScanner, and is
> > believed to be clean.
> >
> > _______________________________________________
> > Discuss mailing list
> > Discuss at blu.org
> > http://lists.blu.org/mailman/listinfo/discuss
> >
>
> --
> This message has been scanned for viruses and
> dangerous content by MailScanner, and is
> believed to be clean.
>
> _______________________________________________
> Discuss mailing list
> Discuss at blu.org
> http://lists.blu.org/mailman/listinfo/discuss
>

-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.