DSL subscribers may be forced to switch DSL services

[Tom Metro]

Jarod Wilson wrote:
>> And as I noted in the posting I 
>> linked to above, FIOS blocks ports on their business service with 
>> dynamic IP, but claims they don't if you opt for a static IP (though 
>> they never produced a terms-of-service agreement stating that).
> 
> For the record, I pay $99.95/mo for 20Mbps down, 5Mbps up and 5 static 
> IP addresses on FiOS.
> 
> They don't block anything on my pipe.

I presume you have the business class service?

Can you share with us the terms of service they made you agree to? My 
suspicion is that they didn't write one specific to the static IP 
offering, and thus it will still contain language saying they can choose 
to block ports at any time.

A verbal agreement from a customer rep. is plenty fine if you're running 
servers at home, but doesn't cut it if you plan to rely on the service 
for business. I want to know that they aren't going to start blocking 
ports on a whim and point to the agreement as proof that they have the 
right.

  -Tom

-- 
Tom Metro
Venture Logic, Newton, MA, USA
"Enterprise solutions through open source."
Professional Profile: http://tmetro.venturelogic.com/

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