[OT] Comcast phone service?

[Jerry Feldman]

On Thursday 05 January 2006 1:45 pm, Larry Underhill wrote:
> Quality: same as POTS to my ears.
In my case, my Verizon line was very noisy and had placed a number of 
service calls. One time, I disconnected the home wiring and talked to them 
through a phone connected only to the outside wire. Comcast has been 
crystal clear and have not experienced any problems except:
I found that some numbers I used to call in my area code (617) I need to 
prefix a 1, but at flat rate LD, it does not matter. 
The one problem I had was a minor billing one:
Before I switched to flat rate, I had a pool of minutes. I had some calls 
being charged as LD when they should have been local. And, I had some calls 
show up on my first flat rate bill that I was charged for, but these calls 
occurred before I went to flat rate and should have been charge against my 
minutes pool. A quick call to Comcast cleared this up. After the first 
month on flat rate, everything was ok.
-- 
Jerry Feldman <gaf at blu.org>
Boston Linux and Unix user group
http://www.blu.org PGP key id:C5061EA9
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