Good residential DSL providers?
Ward Vandewege
ward at pong.be
Fri Dec 29 21:00:39 EST 2006
On Fri, Dec 29, 2006 at 07:19:39PM -0500, Matt Galster wrote:
> Overall, I'd do it again, except I'd try to bargain for a rebate
> equivalent up front. Their reason for denial was that I "sent the
> wrong form." It is exactly what I printed from their website.
Just open a service ticket and complain. I had some rebate problems with them
a couple years back (basically I didn't send in a form because they didn't
charge me, and after the rebate period expired, they charged me; I opened a
ticket, and the service rep basically said 'what?!' and sorted it out
immediately).
They do have more than one form on their website though.
Thanks,
Ward.
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