broadband recommendations, Arlington

[Jerry Feldman]

For a while, my AT&T Broadband has been running slow (about 600-800Kbps). 
I've been busy. Last week it went offline for about a day. They reported 
that Needham and Newton were down. When it came back up my measured 
bandwidth was up about 2Mbps and remains back to about 1.5. For the most 
part the service has been very reliable over the years. However, they could 
save money by getting rid of all the people who answer the phone and 
replace them with a computer. Im sure the computer is smarter than most of 
them.
srl wrote:
> My family recently bought a house in Arlington Heights. We've been
> Mediaone customers for 3-4 years in Watertown but have noticed a
> great degradation in quality of service since ATT acquired them.
> We're debating whether to continue with ATT cablemodem service in
> Arlington or to get DSL.
> 
> Thoughts? Anyone have suggestions on DSL providers? I'm looking for
> a> uptime b> clueful customer support c> friendliness to running
> small services from my machine d> fair pricing. I hear good things
> about Speakeasy, but I've also heard that they've gotten worse as
> they get larger.  I'd also like to get some idea of how long I can
> expect to wait on a DSL or cable install.
> 
> srl
> -- 
> Shane R. Landrum         slandrum at cs.smith.edu                __o
> "In the end, you write the book that grabs you                -\<,
> by the throat and demands to be written." - Salman Rushdie  (*)/(*)
> 
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-- 
Jerry Feldman <gaf at blu.org>
Boston Linux and Unix user group
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